Exchanges and returns

How do I return merchandise to Lindex?

To return the unwanted items, purchased at lindex.com, please send the items together with the Delivery Returns Form (which will be enclosed with your order) to Lindex within 30 days of the date on which you received the items.
Sending items back is free of charge. Use the enclosed return label

Store return

The easiest way to return the goods is to bring the package to one of local Lindex stores ("Store Return"). Returning the goods this way is free of charge for the Customer. Store Return is possible only if the delivery address of the original order was in the same country as where the Lindex store is located.

When returning the goods to a Lindex store, the Customer should bring with her/him the original delivery note that was enclosed with the shipment. Only this way can the purchase price and Delivery and Service Fee be refunded to the Customer.

Returns of the assortment MOM must be made with postal services to Lindex Online Shop.

What is Lindex return policy?

Lindex offers a 30 day return policy, starting from the day which you received your merchandise from Lindex,  provided that the items returned contain the original labels, are unused and are in their original condition.
On sale items Lindex offer 14 days right of withdrawal.

If trying on bathing suits or underwear, please ensure that these items are tried on over your own underwear and please do not remove the hygiene strip.

For further instructions on how to return merchandise to Lindex, please read here>>

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