Deliveries

The standard Delivery and Service fee is €7.00 for all international orders. For conveniency, the Delivery and Service fee equivalent may be shown in different currencies.

The Customer may choose from the following alternatives for delivery:

Pick up from local Lindex store

This option is available currently in the following countries: Estonia, Latvia, Lithuania, Czech Republic, Slovak Republic and Poland.

A notification of arrival will be sent to the Customer by e-mail when the local Lindex store has received the shipment. In case the Customer has provided Lindex with a mobile telephone number, a SMS will also be sent to notify about the arrival of the shipment.

When collecting the shipment from Lindex store, the Customer shall present the Order Confirmation and a valid personal identification document. The shipment must be collected within 14 days from the notification of arrival.

Direct delivery by UPS

UPS delivers shipments to the address given by the Customer during the office hours; between 08.00 and 17.00 local time. In case the Customer normally stays elsewhere during this time, it is recommended that such delivery address is given where the Customer is available during the said delivery times.

UPS shall contact the Customer by telephone (secondarily, by mail) to arrange for the delivery.

Delivery Times and Notifications

Lindex aims that the Goods held in warehouse are dispatched within seven (7) business days after the sending of the Order Confirmation. Therefore, the shipment should reach the Customer within up to approximately ten (10) days. Delivery times are estimations only and depend mainly on the swiftness of international and local postal services. During high season (e.g. Christmas time) deliveries may take somewhat longer than normally. For this reason, the Customers are requested to place their orders no later than on 10 December in order for Lindex to ensure delivery before the Christmas Eve.

Should the delivery be delayed from estimation, the Customer is entitled to cancel the purchase. In such case, the Customer is requested to contact lindex.com Customer Service (only in English) to notify about the cancellation.

Visit our Terms & conditions for further information on delivery.