Deliveries 

The standard Delivery and Service fee is €7.00 for all international orders. However, if you choose to have your order delivered for pick up at your Lindex store the shipping will be free of charge.

The Customer may choose from the following alternatives for delivery:

Pick up from local Lindex store (free shipping)

When ordering with pick up at Lindex store, Lindex can unfortunately not provide a track n' trace service for your delivery. However the delivery of your order shall be made within 4-6 working days, and you'll receive a notification when the order is ready for pick up at your chosen Lindex store

When picking the order up at Lindex store, the Customer shall present the Order Confirmation and a valid personal identification document. The shipment must be collected within 14 days from the notification of arrival.

Direct delivery (shipping cost 7€)

Direct home delivery delivers the order to the address given by the customer during the order process.

Lindex may use different operators for delivery at your door. Usually the speditor operates during office hours, between 08:00 and 17:00. If the customer is staying elsewhere than at his/her residence during this time, it's recommended that such delivery address is given when completing the order at lindex.com.

The shipping cost is charged with € 7 per order, regardless of how many items you order. For packages that cannot be delivered after several attempts, Lindex reserves the right to charge €20 for costs arising. 

Lindex does not deliver to Canary Islands (ES), Jan Mayen and Svalbard (NO), Ceuta (ES), Gibraltar (GI), Grønland (GL), Island (IS), Madeira (PT), Melilla (ES) nor the British Islands

Delivery Times and Notifications 

Depending of what type of shipment the Customer chooses, the delivery time may vary. Direct delivery at your door is estimated to be delivered within 4-6 business days.

If your order has not arrived within the estimated time of delivery, you may check or track the status of your delivery:

  • Check the tracking link via the deliverynotification we've sent to you via e-mail or visit 'My orders' at Lindex.com to track the shipment (Only available for Home delivery)
     
  • Sign in to your customer profile at lindex.com to check that we have the correct delivery address and that your contact details are up to date
     
  • Check if you have a postcard from the carrier on your door at delivery location.
     
  • Contact Lindex customer service using the contact form here>>


Please visit our Legal & Privacy section for further information about orders and deliveries


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